Free shipping on all orders over 80 โ‚ฌ

FAQ

How Does MyProudPets Work?

Take a picture of your pet!
Choose the product you want!
Add a picture when shopping!
Enjoy fast delivery right to your door!

How to take a good picture of a pet?

Take a picture close to your pet, at eye level in sufficient light. (Natural light outdoors works better than lightning!)

Make sure both ears of your pet are visible in the picture.

Can I order a painting for a dog or cat?

We can make a masterpiece from any animal regardless of the breed! Our skilled artists can even make a painting of a potbelly pig! We also make paintings of people.

Can I edit my order?

You can make edits to your order within 24 hours of your order. If you want to edit your order, send an email to customerservice@myproudpets.fi

Can I return the painting I ordered?

Our products are 100% unique and designed just for you and your pet. Therefore, we do not accept returns.

Please contact us if you have a problem with the product or it is broken and we will fix the problem.

Can I order a painting of a person?

You can! We are happy to make paintings of people as well.

How long do orders take?

Order processing can take 4-8 days, but during busy times the processing time can be up to 2 weeks. Our graphic designers process each order individually. so that we can ensure the best possible quality. 

Delivery times:

Nordic countries 3-5 working days

Rest of Europe 5-10 working days

USA 3-5 business days

UK 5-8 business days

Rest of the world 10-21 working days.

Can't find the answer to your question?

Contact Us
Fast delivery directly to your home
Free shipping on all orders over 80 โ‚ฌ
Easy image upload
High quality and satisfaction guarantee